The Fruit Company

Archive for March, 2009

Fresh Fruit Friday

by Jed, eCommerce/CS

We have been so busy here at The Fruit Company we almost forgot to tell you about our new Fruit Friday event! Every Friday we will be offering to the public our cull fruit that we have in stock. We will have it all set out for you to come and get only the best fruit.greenanjou
What is Cull Fruit? Culls are fruit that is not quite perfect and unable to go in our gifts. This means that they are just as good as or better than you would find in the grocery store, but at an unbelievable price.
We will be open for fruit sales every Friday between the hours of 8am and 2pm. When you come in check in with Melissa in the office for instructions and payment and she will direct you to the fruit that awaits you. It’s a great opportunity to share in some wonderful fruit that we are happy to provide for you.
Fruit Fridays will be the only day of the week that we are able to offer culls due to how busy we have been as of late. We will be sending out an email every Thursday that will let you know what fruits we will have available on Fruit Friday. If you are not already signed up please call our Customer Service at 1800-387-3100 to get those updates. We look forward to seeing you Friday!

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Organic Fruit FAQ

by Jed, eCommerce/CS

ORGANIC F.A.Q.
What is does Organic mean?

Organic food is grown without using conventional pesticides and/or fertilizers made with synthetic and sewage ingredients, Bioengineering, and Radiation. Organic mean the item is in its purest form. It is only affected by leading natural care and conditioning.

What qualifies a farm to produce Organic?

Each farm that produces Organic must be inspected by a Government-approved certifier who inspects where the fruit is grown and makes sure that they are meeting USDA Organic Standards.

What identifies organic fruit?

Each organic piece of fruit is marked with its own organic sticker verifying that it is an organic item.

Does organic taste better?

Taste is different to all consumers but a large amount of chefs and cooks have been switching to organic fruits and vegetables because there is a belief that of a higher quality of taste and quality of fruit due the more strenuous monitoring of organic produce.

Why does organic cost more than non organic?

Great care is put into the production of organic fruit. Economists state that as the more people that continue to prefer organic that the cost of Organic produce will go down. Every year the amount of organic produce grown and purchased has increased.

Are all the organic Fruit available all year round?

As with all fruit there are harvest times that vary. That being said we will always have an assortment of the highest quality organic fruit year round. The fruit will vary due to the season, but the quality and high standard will remain the same.

Why does organic sometimes not look as shiny or perfectly formed as non-organic?

Organic is the purest form of fruit. Fruit that is organic will often have natural blemishes and not always be the exact form that some might be used to.

Does The Fruit Company grow its own organic produce?

While we do grow organic for our personal use we currently do not grow organic commercially. We have worked with some of the best organic farms in the area to provide you with only the best organic fruit. We proudly purchase our organic fruit from the following USDA Certified Organic Farms:

Columbia Gorge Organic Fruit

Paramount Organic

Viva Tierra Organic

Manell Farms

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Organic Line!

by Jed, eCommerce/CS

The Fruit Company will be announcing a new organic line that will include several baskets and medleys and Organic Harvest clubs! We are very excited here to be able to offer this new line to our customers and wanted you all to be the first to know about it. We can’t wait to show you all the new organic choices that we will be featuring!
Check back here for more information as soon as it becomes available!

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Scott Webster featured on OPB

by Jed, eCommerce/CS

Earlier this year our CEO, Scott Webster, was interviewed by Pete Springer. Pete is a reporter for Oregon Public Broadcasting. I thought it was a great glimpse into the history and structure of The Fruit Company. In it Scott discusses the history of his Grandfather founding the company and the changes that have occurred to make it what it is today, Great Gifts! It’s a great article and we just wanted to share it with all of you!


Read the article here!

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The Customer Experience

by Jed, eCommerce/CS

One of the greatest parts about our job as Customer Service Representatives is the fact that we get to talk to new people on a constant basis. Every person with their own story, event, and need. While it’s hard to remember every meaningful conversation there are some that stand out in our minds. For me I think that my favorite experience to this point was assisting a customer with a very unusual request.
Customer ServiceMy screen lit up letting me know that a call was in bound. I quicky threw on my headphones and prepared for the event that was about to take place. Was it an order? Perhaps a tracking request or shipping change. I greeted the customer as I always do. I was immediatley asked if our company carried Italian Bosc pears. I answered that we did carry them and actually grew them ourselves.
Learning this, the man on the other end of the line proceeded to tell me the story of how his family originally emigrated from Italy when his grandfather came to the United States. With him he brought an Italian Bosc pear tree starter that he planted when he settled here. For years the customer had grown up enjoying these pears from his grandfather’s tree. Eventually after the passing of his Grandfather, the tree stopped producing fruit and withered.
This led to our call. Here at the fruit company we sell Bosc pears that are grown here in our orchards. He had seen on our website that they were available and called to see if they were the same pear that he grew up loving. And even more if we knew where he could get a tree so that his family tradition could carry on.
After a quick chat with Scott Webster, our CEO, we were able to accommodate both requests. This led me to think how important our memories truly are. Whether it is an interaction with loved ones, or sentimental value to even the most common of things. Even a pear. It really makes you think about what is important to each one of us.

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